I am responsible for managing the Reception Team at Ipswich and along side the Senior Partner on site receptionists at our other four offices. I have daily contact with both clients, and staff from all departments. My role involves supervising, organising, training, and supporting reception staff to give a quality service to clients and the firm.
I joined Gotelee’s in 2000, becoming Reception Team Leader in 2001 before taking on the role of Reception Manager.
When I am not at work I enjoy spending time with family and friends, pottering in the garden, long walks, reading and just chilling out.
"Approachable, very efficient, always willing to take my calls and update me."
"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”. - Peter Dawes, Cater Dawes Financial Planning "
"Domini was very fast and efficient in carrying out her work for me - she was also very good at explaining things to me"
"The ease that we could access and speak to Pat Smith - Thank you"
"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."
- Ros Jones
"I have used Tracey Laflin at Gotelee on a number of occasions and in my opinion, she is simply the most efficient conveyancing solicitor I have ever worked with. From the outset, she took the time to understand my specific business requirements and to date, she has exceeded all of my expectations."
- Dale Fiddy - Portobello Developments Ltd
"We found Rachel Dawson outstanding, polite, professional and caring."
"Prompt, helpful, polite and very professional service"
"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"
"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."